RETURN POLICY

Uninstalled products may be returned within 15 days of purchase at the customer’s expense. TRGparts.com does not accept returns on electrical, close-out or items purchased from our “Garage Sale” section of the web site. TRGparts.com  is not responsible for return shipping or delivery on part returns. Shipping charges will not be refunded. All returns must be within 15 days of invoice date. A 25% restocking fee will apply to all returns. A 50% restocking fee will apply to all refused deliveries. Exchanges of equal or greater value may not be subject to a restocking fee. Special Order or Pre-Order Items are non-refundable. Contact us for details.

ADDITIONAL RESTOCKING FEES MAY APPLY FOR SOME MANUFACTURERS. Contact us for details.

Buyer assumes all liability for any damage that occurs on return shipment to Seller. Items must be packaged to withstand return shipment to Seller, and in original packaging if boxed individually.  Buyer assumes responsibility to verify that all items are secure and that damage will not occur.

An RMA# must be included with your return/exchange. RMA#'s are valid for 14 Days after the date they are issued. Items received after 14 days will be considered unclaimed. To obtain an RMA#, please contact us at (707) 935-3999. Once you have an RMA#, you may return the product to us at:

The Racer’s Group
ATTN: Returns Department
1995 S. McDowell Blvd.
Petaluma, CA 94954
(707) 935-3999

PLEASE NOTE: The RMA# MUST be clearly visible on the return package.

Items without RMA Numbers or that were not preauthorized for return will be marked unclaimed for 30 calendar days. In this event, no contact attempts will be made by Seller to Buyer. After 30 calendar days the item(s) will be disposed of as seen fit by Seller. Should Buyer choose to have the product reshipped, payment for reshipment must be received within 30 calendar days from the date the item was marked as unclaimed.

International Shipments that are returned as unclaimed will not be subject to a refund. Payment for reshipment must be received in order for Seller to reship the item(s).

International cancellations are subjected to additional shipping terms below.